Near Northamptonshire: Jan-Feb 2014



BCS ELITE in Milton Keynes: ‘Big Data, Big Opportunities’, January 28th 2014 1-5pm

**Don’t miss this Free event for IT Leaders & Entrepreneurs**

Venue: Jenny Lee Building, Meeting Room 1, The Open University, Milton Keynes, MK7 6AA
Limited places available – Register now via https://events.bcs.org/book/939/

What are the risks and challenges associated with collection, dissemination and use of Big Data? What are the business opportunities and how are organisations reaping the benefits?

And what about the future – where are we heading?

Come to this event to hear great presenters talk about Big Data theory, guidance, practice and real-life case studies – including the future MK:Smart City – and to share your questions, views and experience too.

Expert presenters include:
John Morton - CTO UK & Ireland, SAS
Chris Shaw - Director, Sales & Marketing IT in EMEA, Intel Corporation UK
Gerd Kortuem – Professor, Computing and Communications, Open University
Jon Hall - Chair, BCS ELITE; Senior Academic, Open University
Jacqui Hogan - Director, CoCreative
Dalim Basu - Director, DSL Risk Management Consultancy

Contacts:
Dalim Basu dalim.basu@bcs.org
Jacqui Hogan jacqui.hogan@bcs.org.uk
Jon Hall, jon_hall@mac.com


From: BCS Event in Bedfordshire
Tuesday, 4th Feb 2014 starting at 6pm
Topic:                  Introduction to IT Service Management
Speaker:              Ian Connelly, BCS Service Management Specialist Group

Abstract:
Service Management has been adopted by many thousands of companies worldwide. Fundamentally, it's a way to manage the delivery of IT, focused on the customers perception of IT's contribution to the business.

This short introduction to Service Management will explain the key concepts and features and will give attendees sufficient information to understand and build upon the essentials. We’ll begin with what the industry is getting out of Service Management, move on to explain ITIL® and ISO20000 in some detail and then finish with a brief look at other linked topics.

Sample Processes shown below:
                         ITIL_Trans.png                                     1-ITIL-Lifecycle.png

Our speaker will cover ITIL, ISO20000 and COBIT and finish with a Q&A session.

Agenda:

6.00pm: Registration
6.30pm: Introduction of Speaker: Ian Connelly
             Presentation followed with Q&A session.
7.30pm: Refreshments and opportunity to network and talk to speaker

Register to reserve your seat via:http://www..beds.bcs.org.uk/events.php